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Buying Team Support Specialist
Worldwide
|
Junior
|
Remote
Responsibilities
- Procurement and acceptance of social accounts
- Checking restrictions and limits
- Preparing accounts for work
- Maintaining account statuses
- Adding ad accounts to Business Manager
- Creating pixels, custom conversions, and audiences
- Checking audience population
- Maintaining account activity
- Integrating agency ad accounts into Business Manager
- Checking currency, limits, and timezone
- Managing access permissions
- Receiving new ad accounts
- Resolving limit and access issues
- Handling appeals through agencies
- Controlling commissions and balances
- Monitoring account lifetime
- Preparing replacement accounts
- Ensuring uninterrupted campaign launches
- Submitting appeals
- Tracking support tickets
- Maintaining ban history
- Analyzing ban reasons
- Maintaining a master table
- Weekly infrastructure status reporting
- Monitoring ad account balances
- Managing fund transfers with agencies
- Tracking advertising turnover
Requirements
- Mandatory:
- 6 months to 1 year of experience working with Facebook advertising infrastructure
- Understanding of the following structure:
- Business Manager
- Pixel
- Custom Conversions
- Audiences
- Ad Account
- Experience working with agency accounts
- Understanding of account bans and moderation logic
- Ability to work with spreadsheets (Google Sheets / Excel)
Will be a Plus
- Experience in media buying / arbitrage
- Understanding of tracking systems (e.g., Keitaro)
- Experience working with anti-detect browsers
- Experience communicating with agencies
- Understanding of advertising financial accounting
